Customer Service – We’re Here to Help!
Geo Natural – Customer First, Always.
At Geo Natural, we don’t just sell products — we serve people. Your experience matters, and our customer service team is here to ensure your journey with us is smooth, easy, and worry-free.
📞 1. How to Reach Us
If you have any questions, issues, or just want to say hi — feel free to contact us through:
- 📧 Email: info@geonatural7.com
- 📱 WhatsApp Support: +91-7022943447
- ☎️ Phone Support: Mon–Sat, 10 AM to 6 PM
We try to respond to all messages within 24–48 hours (excluding Sundays and holidays).
📦 2. For Order-Related Issues
Whether your parcel is delayed or damaged, or if something just doesn’t feel right — here’s how you can raise a concern:
- Email or WhatsApp us with:
- Your Order ID
- A brief description of your issue
- Photos or videos (in case of product damage/defect)
- Our team will:
- Review your request
- Respond with a solution (refund/replacement/status update)
🔁 3. Returns, Refunds & Replacements
We stand behind our products. If you’re not satisfied, you can check our Refund & Return Policy for full details.
Eligible requests are handled quickly and fairly — because trust is everything.
❓ 4. Frequently Asked Topics
- Where’s my order?
→ Check your inbox for the tracking link or contact us. - Can I return an item?
→ Yes, within 7 days if the item is damaged or incorrect. - Do you ship across India?
→ Yes, PAN India delivery with trusted courier partners. - Are your food products certified?
→ Yes, all edible items are FSSAI certified.
❤️ 5. Our Commitment
We’re not a faceless company. We’re a team of real people, passionate about clean, conscious living. Whether you buy once or often, you matter to us.
At Geo Natural, customer satisfaction is not just a policy, it’s our promise.
